You have actually an open up chat session in the queue

We’ve detected that you’re at this time in a chat session. If you great to continue, you’ll have to close her chat session prior to you have the right to open a brand-new case.

You are watching: Your current profile is not allowed to play on xbox live

Note: if girlfriend close her chat session, please wait at least 5 minutes for our solution to update and enable you to open a new case. nearby

You have actually a conversation session in progress

We’ve detected the you’re at this time in a conversation session. If you great to continue, you’ll have to close your existing chat session and then go to my Cases and also close her case before you have the right to start a new chat session.

Note: if you close your chat session, please wait in ~ least five minutes because that our equipment to update and allow you to open up a brand-new case.

You have actually an open case.

You right now have one open instance with us, and you might only have actually one instance open in ~ a time. If you open up a brand-new case, your open instance will be CLOSED and also you will be put at the end of the queue. We recommend wait for your current case to be resolved

proceed MY instances

Are you certain you desire to close her case?

Starting a brand-new session will certainly CLOSE your open up case and place girlfriend in the ago of the queue. Girlfriend can constantly wait for your current ticket to be resolved.

START new SESSION MY situations

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Let us recognize your problem below and also one that our height agents will certainly get ago to you via email as shortly as possible.

We obtained your email!

One of ours agents will evaluation your message and also get earlier to girlfriend via email.

Your situation # is

이 페이지는 해당 지역에서 제품 또는 서비스를 지원하지 않기 때문에 해당 언어로 사용할 수 없습니다.

페이지를 영어나 다른 언어로 보려면 "영어로 보기"를 선택하십시오. 이전 페이지로 돌아가려면 "취소"를 선택하십시오.



NOTICE: The existing profile is not enabled to pat on Xbox Live

Information regarding an Xbox Live profile error message

Question: I obtained a message that states NOTICE: The present profile is not enabled to play on Xbox Live. What does this mean, and why can"t i play?

Answer: If you perform not have actually an active Xbox Live gold account, you will not have the ability to play virtual multiplayer games.

Players get this post for among three reasons:

her Xbox Live gold account was recently renewed. Please permit up come 24 hours for Microsoft to procedure your transaction.

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If you have much more questions about Xbox Live accounts, be certain to inspect out Xbox Live membership.