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You are watching: The current profile is not allowed to play on xbox live xbox one


Key component of Xbox is its virtual multiplayer endure that enables you to play her favorite games against other players. Although virtual multiplayer is amazing, some individuals reported The existing profile is no allowed post that stays clear of them native accessing online multiplayer on your console.

“The current profile is no allowed” Xbox error, how to deal with it?


Table the contents:

Solution 1 – Make certain that you have actually Xbox Live gold account

If you desire to enjoy in online multiplayer, you should register an Xbox Live gold account. Signing up because that Xbox Live gold account is easy, and you have the right to do it merely by visiting Xbox website. After you it is registered Xbox Live account, the difficulty will be fixed and you should be able to enjoy in multiplayer without any kind of problems. Store in mind that you should sign the end of your account and log earlier in again in bespeak to usage Xbox Live yellow after you acquisition it.

Solution 2 – inspect if her Xbox Live gold subscription is quiet active

Sometimes you can get The current profile is not allowed error if your Xbox Live gold account is expired. To resolve this issue, use any web web browser to log in in to her Xbox account and check the subscription section. If her subscription is expired, be certain to renew that in stimulate to resolve this problem.


If your Xbox Live yellow account was freshly renewed, you’ll have to wait for 24 hours or an ext until Microsoft processes your transaction and also renews your account. Some individuals are additionally suggesting to execute network check after reactivating your Xbox Live gold account.

Solution 3 – Delete and also download her profile again

Users reported the they solved this error message merely by deleting their profile and downloading the again. To do that on Xbox 360, do the following:

Go to Settings and also select System.Navigate come Storage.Select Profiles and choose the profile that you desire to delete.Select Delete.Select Delete file Only alternative to delete your profile. This alternative will delete the profile while keeping all your conserved games and achievements.

After deleting the profile, you require to include it again by following these steps:

Press the Guide button on her controller.Select Download Profile option. If you don’t view this choice it method that she signed in v a various profile currently, therefore be sure to authorize out.Choose Download Profile.Select the storage place for your profile.After the file is downloaded, check if the problem is fixed.

To delete her account ~ above Xbox One, execute this:

On the Home display screen scroll left to open the Guide.Select Settings > every Settings.In the Account section choose Remove accounts and choose your account.

To add download your account again, follow these steps:

Open the Guide and also choose Sign in > include & manage.Select Add new and enter your login information.Follow the indict on the display to complete the process.

Solution 4 – clear the Persistent storage


Persistent storage have the right to sometimes cause particular errors on her Xbox such as The existing profile is no allowed error. To fix this problem, you need to clear the Persistent storage by following these steps:

Open the Guide and select Settings.Select Blu-ray > Pesistant Storage and choose Clear Persistent Storage.

Solution 5 – clear the MAC address

Sometimes you have the right to fix this error simply by clearing the MAC address. To perform that, follow these instructions:

Navigate come Settings.Select Network settings > advanced settings > different MAC address.Choose the Clear option.After clearing the MAC address, revolve off your Xbox. Disconnect the power cable and wait for couple of minutes.Connect the power cable and also turn on your Xbox again.

After act that, inspect if the trouble is resolved.

Solution 6 – check the Xbox Live connection

According come users, you have the right to fix this difficulty simply by experimentation your Xbox Live connection. To perform that follow these steps:


Go come Settings > Network Settings.Select your network and also choose Test Xbox LIVE connection option.After the process is completed, inspect if the difficulty is resolved.

Solution 7 – clean the mechanism cache

The next thing we’re walk to shot is clearing the system cache. Here’s what you need to do:

Press the Guide 
button on your controller.Go to Settings and select System Settings.Select Storage or Memory.Highlight any storage device, and also then press Y on your controller (you deserve to select any storage device, because the system will clean the cache for all of them).Select Clear system Cache.Confirm the action.Restart your console

Solution 8 – strength cycle her console

If other solutions don’t work, you can want to carry out a manufacturing facility reset. This alternative will generally delete all papers from her console and also reset that to initial state. This method that you’ll delete all your accounts, conserved games, settings and files. If you desire to keep your files, we strongly suggest that you earlier them as much as a USB flash drive before beginning the reset process. To reset her Xbox to manufacturing facility settings, perform the following:

Open the guide by scrolling left on the Home screen.Select Settings and go come All Settings.Choose System > Console info & updates.Select Reset console.You need to see two alternatives available: Reset and also keep my gamings & apps and also Reset and remove everything. We suggest that you usage the first option because this option will only reset your console and delete perhaps corrupted data there is no deleting games and other big files. If that choice doesn’t work and also the problem still persists, be sure to use Reset and remove everything option. This alternative will delete every downloaded games, conserved games, accounts and applications, because of this if you desire to preserve some of her files, we imply that you ago them up prior to using this option.

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The present profile is no allowed error deserve to prevent you from playing Xbox games online, yet we hope the you managed to solve the trouble after using among our solutions.